hebatqqPrivacy Policy

This page describes what we collect when you use hebatqq and how we keep that data protected. Our privacy framework is built around encryption, secure storage, and strict access controls. We do not sell your personal information to third parties, and we limit data sharing to payment processors, compliance verifiers, and legal authorities only when required by law.

When you open an account on hebatqq, we collect your full legal name, date of birth, national identity number, email address, phone number, and nominated payment account details. This information is encrypted and stored on secure servers. We use your data to verify your identity (KYC), process your deposits and withdrawals, calculate your promotional eligibility, and comply with legal reporting obligations in the jurisdictions where we operate.

Our privacy obligations extend to your account activity records. Every bet placed, game outcome, deposit, withdrawal, and promotional claim is logged in encrypted form in your Result Archive and monthly Rekap Angka account summary. You maintain access to all this data; we do not delete it without your explicit request and compliance verification.

What Data We Collect and How We Use It on hebatqq

We collect identity data upon account opening: your full legal name, date of birth, gender, and national identity number (KTP, passport number, or equivalent). We collect contact data: email address, phone number, and residential address. We collect financial data: your nominated bank account or e-wallet details (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet). We collect behavioural data: every transaction on hebatqq—deposits, withdrawals, bets placed, games played, outcomes, bonuses claimed, and tier progression.

We use your identity data to verify your identity against official records, comply with anti-money laundering (AML) regulations, and prevent account fraud. We use your contact data to send you account notifications, promotional updates (if you opt in), and withdrawal confirmations. We use your financial data to process your deposits and withdrawals and to reconcile transactions with payment providers. We use your behavioural data to calculate your VIP tier status, determine your promotional eligibility (welcome bonus, weekly cashback, referral rewards), prevent collusion or duplicate accounts, and generate your monthly Rekap Angka statement.

Identity verification (KYC)

We collect and verify government-issued ID and proof of address before your first withdrawal; data encrypted and stored separately from account login credentials

Activity logging

Every transaction, bet, and outcome is recorded in your Result Archive and encrypted account database; accessible only to you and our compliance team

Payment processor data

We share your bank or e-wallet details with payment providers only to process your nominated deposits and withdrawals; no storage of payment credentials on hebatqq servers

Third-Party Processors and Data Storage

Our servers are hosted by third-party data centre providers located outside Indonesia. When you use hebatqq, your encrypted account data, activity logs, and identity documents are transmitted to and stored on these external servers. We have data processing agreements with all third-party providers ensuring they maintain the same encryption and security standards we apply. We do not permit these providers to access, use, or share your data for their own purposes.

We engage payment processors to handle deposits and withdrawals on your behalf. These processors receive only the minimum data necessary to complete each transaction: your name, account number, and transaction amount. We do not store payment card numbers or full bank account credentials on hebatqq servers; payment processing is handled entirely by the processor. When you request a withdrawal, we instruct the processor to send funds to your nominated account; the processor confirms receipt, and we record the confirmation in your account history.

We engage compliance verifiers to confirm your identity documents during KYC. These verifiers receive scanned copies of your ID and address proof; they return a verification result (pass/fail) to us, and we delete their copies. Your original documents remain encrypted in our secure storage. Government authorities may request your account data and transaction history as part of legal investigations; we comply with lawful requests and notify you when legally permitted to do so.

Cookies and Tracking on hebatqq

We use session cookies to maintain your login state while you browse hebatqq. These cookies expire when you close your browser. We use persistent cookies (valid for up to 12 months) to store your language preference and to recognise your device on future visits. You can disable cookies in your browser settings, though this may prevent hebatqq from functioning correctly. We do not use cookies to track your browsing outside hebatqq or to build a profile for marketing purposes.

Our website may include analytics services (such as Google Analytics) that collect anonymised traffic data: page views, session duration, and referral source. These services do not collect personally identifiable information; they aggregate data across all users to help us understand how our site is used. You can opt out of analytics tracking by enabling "Do Not Track" in your browser settings.

Our Security Commitments and Data Retention on hebatqq

We encrypt all data transmitted between your device and our servers using TLS (Transport Layer Security) encryption. Your password is encrypted using industry-standard hashing algorithms; our staff cannot retrieve or view your password in plain text. Your identity documents (ID, proof of address) are encrypted and stored in a separate, access-restricted archive. Your payment account details are not stored on hebatqq servers; payment processing is handled entirely by external payment providers.

We retain your account data as long as your account is active. If you close your account, we retain transaction records and KYC documents for seven years to comply with anti-money laundering and tax regulations. We retain promotional claim history in your Rekap Angka archive indefinitely so you can verify your tier status and monthly calculations. You can download your complete account history at any time from your hebatqq dashboard.

If we detect a security breach (unauthorised access, data leak, or system compromise), we will notify you within 48 hours via email and SMS to your registered contacts. We will disclose the nature of the breach, the data affected, and the steps we are taking to contain and remediate the incident. We will also notify relevant data protection authorities if the breach meets legal notification thresholds.

Contact and Policy Updates

If you have questions about our privacy practices, wish to access or correct your data, or want to lodge a complaint, contact our Data Protection Officer via the Help section in your hebatqq account. We will respond to your inquiry within 10 business days. You may also contact us by email or phone using the contact information displayed on our website's footer.

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by email or by displaying a notice on hebatqq when you next log in. Your continued use of hebatqq after such notification constitutes your acceptance of the updated policy. This privacy policy was last updated on the date shown at the bottom of this page.

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